Contact Us

We’re here to help and answer any question you might have. We look forward to hearing from you and are committed to providing you with an excellent customer experience. Whether you have a question about our products, need assistance with an order, or just want to share your feedback, our team is ready to assist.

How to Reach Us

For a prompt and detailed response, please choose the contact method that best suits your needs. To ensure we can help you effectively, please include your order number in your correspondence if your query is about an existing order.

Contact Method Details Best For
Email Support
Info@palmknit.com
 Questions about products, order status, returns, exchanges, and general inquiries. We aim to respond to all emails within 24-48 business hours.
Business Address
57 OLD OAK ROAD LONDON W3 7HW, UK
 Official correspondence and mail. Please note that this is a business office and not a retail location for product returns or direct purchases.
Phone Support
+447723854773
 Urgent inquiries regarding your order or our products.

Compliance and Trust: Providing clear and verifiable contact information is part of our commitment to transparency and customer trust. This information is consistent across our website to ensure you can always reach us when you need to.

Send Us a Message

For your convenience, you can also use the contact form below. A member of our customer care team will review your message and get back to you as soon as possible.

  • Customer Care: Get in touch for your concerns regarding order placement, products, shipment, returns, or any other related information.
  • Retailer & Wholesale Inquiries: We are happy to partner with retailers. Please use this channel to discuss potential collaborations.
  • Social Media & Influencer Collaborations: We are always keen on teaming up with bloggers and influencers. Fill in the form, and our marketing team will get in touch with you.

Location:

  • Business name : Palm Knit
  • Address: 57 OLD OAK ROAD LONDON W3 7HW, UK
  • Phone: +447723854773
  • Email: Info@palmknit.com
  • Working Hours : 9AM – 6PM (CST)